Martín Montes has been named vice president of large customer services at ComEd effective this week. Montes will develop short and long-term strategies for the large customer services organization focusing on maximizing customer satisfaction. He will also be responsible for identifying key customer issues and developing strategy with internal and external stakeholders. “Having overseen day-to-day strategic outreach and interactions with the Illinois Commerce Commission, Martín will continue to drive engagement with our large customers,” said Fidel Marquez, ComEd’s senior vice president of governmental and external affairs. “With both his legal accomplishments and strength as a strategic thinker, Martín’s eight years of ComEd and Exelon experience will elevate and drive our large customer services organization,” said Marquez. Montes most recently served as director of regulatory affairs where he oversaw routine strategic outreach and interactions with the Illinois Commerce Commission. Prior to his role at ComEd, Montes worked as assistant general counsel for Exelon Corporation’s legal department where he was responsible for the department’s administration and operations. Montes earned his bachelor’s degree from University of Illinois and his law degree from Indiana University School of Law. Montes is an active member of the Hispanic Lawyers Association of Illinois and is a twenty-plus year member of the Hispanic National Bar Association.