Following heavy rain and flooding throughout Illinois, Attorney General Kwame Raoul warned Illinois residents to be on alert for scammers looking to exploit homeowners and business owners who may be in need of repairs from storm-related damage. Earlier this month, a state disaster proclamation was issued for 34 counties related to flooding, and residents in communities along the Mississippi and Illinois rivers have been asked to prepare for possible evacuations due to floods. Raoul cautioned Illinois residents that scammers often move quickly into communities to take advantage of people with damage to their homes or businesses. Raoul offered the following tips to help protect families and businesses from dishonest contractors:
• Be wary of contractors who go door to door to offer repair services. Ask for recommendations from people you know and trust and, whenever possible, use established local contractors.
• Visit the Better Business Bureau’s central Illinois, St. Louis or Chicago websites to see if a business is a member and whether any complaints have been lodged against it.
• Never make full payment until all the work has been completed to your satisfaction.
• Never pay in cash.
• Be aware that you have the right to cancel a contract within three business days if you signed it based on the contractor’s visit to your home.
Raoul encouraged local residents and business owners to call local law enforcement agencies and his office’s Consumer Fraud Hotline (1-800-386-5438 in Chicago, 1-800-243-0618 in Springfield, and 1-800-243-0607 in Carbondale) to report any suspicious activity.