Peoples Gas is urging customers who are behind on their energy bills to contact us as soon as possible to avoid disconnection. Payment support is available for customers as the State of Illinois moratorium on disconnections and late fees due to the pandemic expired. Disconnections will resume August 31st.

Disconnection is always a last resort
If you are having trouble paying your bill, visit our website or call us at 866-556-6001. We are here to work with you to arrange a payment plan and connect you to financial assistance options.

Energy assistance is available
Some customers may qualify for energy assistance through LIHEAP, which opened early this program year, July 27. Additionally, income eligibility has been updated to make it easier for people who have been recently laid off.

Simple ways to manage costs
Additionally, there are many ways to manage your energy costs at home and at work. See our At-home checklist for tips and resources.

As always, if you have questions about your bill or think you might have trouble paying, call us at 866-556-6001.