As many Illinois families and businesses continue to struggle with the financial challenges posed by the COVID-19 pandemic, ComEd reminds customers in need that a variety of assistance options are available. In June, ComEd announced a comprehensive customer-assistance package that offers eligible customers up to $500 in grants, waives fees and provides more flexible payment options. Customers who are challenged in paying their outstanding balances and electric bills should contact ComEd’s customer care team as soon as possible at 1-800-EDISON-1 (1-800-334-7661), Monday through Friday from 7 a.m. to 7 p.m. to take advantage of assistance options. More information is also available at ComEd.com/Support.