As many northern Illinois residents experience mounting expenses as a result of the pandemic, ComEd offers payment assistance programs that may help with past-due balances now and energy-saving tools that can lower bills in the future. Through June 30, 2021, ComEd offers extended payment arrangements to eligible residential customers facing financial hardship. These extended payment arrangements allow eligible customers to spread outstanding balances over 18 monthly installments with no money down through June 30, 2021. All other eligible residential customers with outstanding balances can enroll in an 18-month payment plan with a 10-percent down payment through June 30, 2021. These payment plans expand ComEd’s existing payment-assistance options, such as the ComEd CARE programs available for residential customers, small-business customers, nonprofit organizations, as well as activated and deployed members of the U.S. Armed Forces, National Guard, Reserves and honorably discharged veterans. Any customer experiencing a hardship or difficulty with their electric bill should call ComEd immediately at 800-334-7661 (800-EDISON1), Monday through Friday from 7 a.m. to 7 p.m. to learn how to apply. Information on ComEd’s payment-assistance options, along with eligibility requirements, can be found at ComEd.com/PaymentAssistance. To learn more about the ComEd Energy Efficiency Program, customers can call 855-433-2700 or visit ComEd.com/IncomeEligible. For energy-saving tips, visit ComEd.com/WaysToSave.
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