As local communities continue to face economic hardships, ComEd is stepping up with new and enhanced customer-assistance options that will make more customers aware of the help available, provide more grants to help with electric bills, and remove barriers customers sometimes face when accessing assistance options. ComEd introduced three of these newest options on Saturday, Jan. 7, at a Community Resource Fair held in collaboration with Pastor Corey Brooks and Project H.O.O.D. (Helping Others Obtain Destiny) in the city’s West Woodlawn neighborhood. ComEd’s collaboration with Project H.O.O.D. took place during the organization’s regular food giveaway and provided families access to a number of agencies – including ComEd representatives – who could help with bill-assistance and career planning. ComEd chose to launch its newest programs with Project H.O.O.D. because of its history of addressing the needs of its community and local families. Project H.O.O.D. has proudly served the Woodlawn and Englewood communities for over a decade. ComEd customers who are unable to attend its community events can access the same assistance options through ComEd’s Smart Assistance Manager, or ComEd.com/SAM. SAM is a free online, self-service tool that helps families and individuals more easily access financial-assistance and energy-saving options that are available to them, based on their income and household size. ComEd customers can access all of the energy company’s support options at ComEd.com/SAM. Customers without internet access can call ComEd at 800-334-7661 (800-EDISON1), Monday through Friday from 7 a.m. to 7 p.m.

Photo Credit: ComEd