Cook County Health earned the 2024 High Reliability Horizon Award from Press Ganey. The award was announced at the Press Ganey Human Experience (HX) Conference in Orlando, Florida. The Horizon Award recognizes healthcare organizations that position safety as an uncompromisable value and are on a journey to methodically deploy high reliability organizing principles and practices in managing operations to prevent adverse events and optimize outcomes. Cook County Health was one of five recipients of the 2024 Horizon Award. “It is an honor for Cook County Health to be recognized with this national award for our achievements in improving quality of care and patient outcomes leveraging high reliability principles,” said Dr. Erik Mikaitis, Interim CEO, Cook County Health. “This award acknowledges the tremendous efforts of our entire CCH team in creating a culture of safety and driving quality advancements across the system.” Press Ganey is a nationally recognized healthcare performance improvement company that specializes in patient experience and supporting healthcare organizations identify areas where they can improve care quality, enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Picture attached: The Cook County Health Quality and Experience team accepts the High Reliability Horizon Award at the Press Ganey Human Experience Conference.
Photo Credit: Cook County Health