With peak moving season starting in Illinois, the Illinois Commerce Commission (ICC) is urging residents to research moving companies before packing any boxes. “A quick online search or call to the ICC can go a long way toward protecting residents from falling victim to moving scams”, said ICC’s Chief of Police Ruben Ramirez. “Spring is a popular time to move, but unfortunately, this also can mean an uptick in predatory or rouge movers. The ICC offers resources to help Illinoisans vet potential movers and avoid the financial and emotional toll of a move gone wrong.” Intrastate moving companies in Illinois must be licensed with the ICC. Consumers can check to see if an intrastate household goods mover is properly licensed to operate in Illinois and view the number of complaints filed against each company on the ICC website. This information can also be obtained by calling 217-782-6448. If residents are moving to another state, the mover must be licensed by the Federal Motor Carrier Safety Administration. Thee ICC’s Smart Tips for hiring a mover include:

• Check to see if the moving company is licensed by the ICC to operate in Illinois.

• Do not rely on mobile apps alone to select and schedule your movers.

• Ask the mover to visit your home. If you can, show them the contents of every room, closet, garage, etc. you want moved, and talk about what they can expect at the new home.

• Request a written estimate. A written quote is not binding, but it will give you a reasonable expectation of what you’ll be required to pay on moving day.

• Discuss your options for loss and damage protection. Get it in writing.

For more information or to file a complaint, visit www.icc.illinois.gov/complaints