The Illinois Department of Employment Security (IDES) announced that it will begin the phased restoration of in-person workforce and limited unemployment services at American Job Centers throughout the state on an appointment-only basis starting Thursday, August 26. In-person appointments will be available at the following locations as part of the first phase of the plan:

• Rockford | 303 North Main Street

• Harvey | 16845 South Halsted

• Champaign | 1307 North Mattis Avenue

• Mt. Vernon | 333 Potomac Boulevard, Suite E

To schedule an appointment, individuals should call via the IDES Scheduling Hotline at 217.558.0401 and request a callback.  Appointments must be scheduled a minimum of 24 hours in advance of the appointment time. Appointments will be available Monday through Friday between 8:30am and 5:00pm. To ensure efficiency, each appointment will be 20 minutes in length and visitors will be afforded a 10-minute grace period. Visitors who schedule an appointment must bring a photo ID and any other documentation required for the appointment.